ivr-Interactive Voice Response

Virtual Receptionist

IVR Solution (Interactive Voice Response) system is a technology that enables callers to interact with pre-recorded audio which directs to proceed further.

In telecommunications, IVR Solution enables callers to interact with an organization’s pre- recorded system by recognizing the speech that is used as a self service application for their enquiries by following the IVR Solution dialogue.

IVR Solution Benefits

  • Lower its cost
  • Will impress your callers and increases the reputation of your brand name.
  • customer satisfaction.
  • Attending the call at the first ring.
  • Multilingual greetings to the caller.
  • It is very useful when you have to distribute same type of information to every caller.
  • IVR Solution works 24 hours a day and it never greets a caller with tired voice.

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